Cannot Download Reports

Reports can sometimes take a few minutes to generate, particularly when you are downloading a large amount of data.

If your report does not download immediately, wait at least 5–10 minutes before trying anything else.

If you are unsure how to download a report, see How to Download Reports.

If Your Report Still Does Not Download

Solution 1

First, refresh the AccuRanker page and try again. If the report still does not download, restart your browser or try downloading it from a different browser.

Solution 2

Go to Reporting in the sidebar. Click Generated Reports and check whether the report is available to download there.

If you still cannot download the report, contact our Customer Success team using the orange chat icon in the bottom-right corner of the AccuRanker app.